FAQ

When will I receive my order?


To track your order, go to your order history page or click here. YIf you have trouble finding your tracking information, please email us at info@linebyday.com




What is your return policy?


Return or exchange any unused or defective merchandise by mail. Returns made within 30 days of the order delivery date will be issues a full refund to the original form of payment. Returns made after 30 days of the order delivery date will be refunded via an emailed e-merchandise credit. Please note, made to order items cannot be canceled, exchanged or returned.
Check out our Shipping & Returns page for more info.




Do you ship internationally?


At this time, we do not offer international shipping, but we are working to ship internationally soon. Meanwhile, if you'd like to ship outside of US, please contact us directly to change/add your shipping address BEFORE you purchase an order with us. We will individually setup a shipping/returning label for you with reduced shipping rate depending on your shipping address.




What payment methods do you accept?


LineByDay.com accepts the following forms of payment: Visa, MasterCard, PayPal, and Line By Day Store Merchandise Gift Cards (coming soon).




Can I change/cancel my order?


We start working on your order as soon as we get it, so we are unable to make any changes or modifications to an order after it has been placed and confirmed. However, there is a short window of time in which you can cancel your order. If you need to cancel, change, or edit your order, please email us as soon as possible at info@linebyday.com with your order number or you can return/exchange it after you receive your order. Visit our Shipping & Returns page for more info.




Size Charts


Measurement Guide Bust Measure under your arms at the fullest part of your bust. Be sure to go over your shoulder blades. Natural Waist Measure around the narrowest part of your waistline with one forefinger between your body and the measuring tape. Hips Stand with your heels together, keeping tape straight and parallel to the floor. Measure around the fullest part of your hips. Inseam Using a pair of pants that fit you well, measure from the crotch seam to the opening at the bottom of the pant leg. Round the number to the nearest 1/2" to get your inseam length.




Sales Tax


We are required to collect sales tax in all states as required. The tax rate applied to your order will generally be the combined state and local rate for the address to which your order is shipped. We are required to collect tax on shipping charges when applicable.




Payment Process


When you place an order on LineByDay.com, your credit or debit card is initially authorized (not charged) to ensure funds for the order are available. You will be charged when your order, or a portion of your order, has shipped. You will only be charged for the items that are shipped, along with applicable shipping and tax rates.





Still have questions?

Email us at info@linebyday.com or leave us a message.

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